Cancellation insurance

Our FLEX Insurance

FLEX insurance: Cancellation, with or without proof, for any unforeseeable event beyond your control that prevents you from leaving.

• REFUND WITH PROOF: Refund of 100% of cancellation fees (see deductible)
• REFUND WITHOUT PROOF: Refund of 70% cancellation fee (see deductible)

You can contact us via our contact form, or by telephone on +33 (0)6 45 76 36 98.

We’ll provide you with a rapid response tailored to your needs. Your satisfaction is our priority, and we’re here to help you prepare for your stay.

Find out more about the General Terms and Conditions of our FLEX Insurance.